Damage Restoration & Air Duct Cleaning in Rochester, NY | ServiceMaster Recovery by Close

146 Halstead St, Rochester, NY 14610

(585) 632-6229

https://servicemasterrestore.com/servicemaster-recovery-by-close-rochester

Company Overview

ServiceMaster Recovery by Close - Rochester provides disaster restoration, environmental abatement, and air duct cleaning services to properties throughout Rochester, NY. As a family-owned business operating within a national franchise network for over 65 years, our team responds 24/7 to emergencies including fire, water, and mold damage. Our certified technicians assess and mitigate damage, restore properties to pre-damage condition, and handle large loss situations efficiently. We coordinate directly with insurance providers to simplify the process for homeowners and businesses. Life can get messy, but we help you get back on track quickly. For Rochester residents, common water damage issues include kitchen sink leaks, snowmelt flooding, bathroom overflows, and ice dam water damage. We address these by performing immediate water extraction, drying, and structural repairs tailored to local seasonal risks. We serve properties near key landmarks such as the Strong National Museum of Play, Highland Park, and neighborhoods along Monroe Avenue. When disaster strikes, every minute counts, and we are here 365 days a year.

Core Services

  • Environmental abatement
  • Air duct cleaning
  • Damage restoration
  • Mold remediation

Question Answers

How does your company handle ice dam water damage that Rochester homeowners often face?

Ice dams are a common winter issue in Rochester. When melting snow refreezes at the roof edge, water can back up under shingles and leak into attics and walls. Our team responds quickly to extract standing water, dry affected areas using industrial equipment, and repair water damage to ceilings, insulation, and drywall. We also provide preventive advice to reduce future ice dam risks.

What does your air duct cleaning service include?

Our air duct cleaning involves inspecting and cleaning supply and return ducts, registers, and HVAC components to remove dust, debris, and potential mold spores. This improves indoor air quality and system efficiency, especially after water or mold damage restoration. We use specialized tools and follow industry standards for thorough cleaning.

Do you coordinate with my insurance company for fire or water damage claims?

Yes, we work directly with your insurance provider throughout the restoration process. We document damage, provide detailed estimates, and communicate with adjusters to help ensure your claim is handled smoothly. Our goal is to restore your property and make the insurance process as stress-free as possible.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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