Cross Country Carpet Cleaning & Damage Restoration | Rochester, NY

In Rochester, ice dam water damage and bathroom overflow damage are common due to our harsh winters and older plumbing. Our damage restoration team responds quickly to extract water, dry affected areas, and prevent mold growth. We assess the extent of damage, including drywall and flooring, and work with your insurance to restore your home efficiently. Our goal is to minimize disruption and protect your property from further issues.

Unlike large franchises, we offer personalized service with no hidden charges or surprise fees. Our technicians use truck-mounted steam cleaning machines and zero-residue cleaners for a deeper, safer clean. With experience dating back to before 2000, we focus on quality and customer satisfaction rather than volume. This means we take the time to do the job right, whether it's a single room or an entire house.

Yes, we clean both upholstery and area rugs using professional-grade equipment and methods. For upholstery, we pre-treat stains and use hot water extraction to remove dirt and allergens. For area rugs, we clean them on-site with gentle detergents to preserve fibers and colors. Our process is thorough but safe, extending the life of your furniture and rugs.