Certified Cleaning & Restoration DKI | Damage Restoration New Orleans

First, ensure your safety by turning off electricity if safe, and avoid standing water. Then call Certified Cleaning & Restoration DKI immediately at our 24/7 number. We'll dispatch a crew to begin water extraction and drying. In New Orleans, quick action is critical to prevent mold growth and further damage, especially after flash floods. While waiting, remove any valuables you can safely move and document the damage for insurance.

Yes, we do more than just routine carpet cleaning. If your carpet has been damaged by water, we can assess whether it can be cleaned and dried or needs replacement. Our restoration experts use professional-grade equipment to extract water and dry carpets, then apply sanitizers to prevent mold. However, if the carpet has been contaminated by sewage or floodwater, replacement is often the safest option.

In New Orleans, hardwood floors are especially vulnerable to moisture from flash floods or leaky pipes. Our process starts with extracting all standing water, then using industrial dehumidifiers and air movers to dry the wood slowly to avoid warping. We also treat the subfloor to prevent mold. If the damage is severe, we can sand and refinish the floor. We've worked extensively in areas like the Marigny and Bywater, where older homes often have original hardwood.