SERVPRO of Downtown New Orleans: Water Damage Restoration & Carpet Cleaning

601 Poydras St 1720A, New Orleans, LA 70130

(504) 287-4952

https://www.servpro.com/locations/la/servpro-of-downtown-new-orleans-team-mlr

Question Answers

What methods do you use for carpet cleaning in New Orleans?

We use hot water extraction (steam cleaning) combined with proprietary cleaning agents to deeply remove dirt, allergens, and stains from carpets. This method is effective for high-traffic areas in homes and businesses. We also offer dry cleaning options for delicate fabrics. Our technicians evaluate the carpet type and soiling level to choose the best approach, ensuring a thorough clean that extends carpet life.

How does SERVPRO handle mold remediation and environmental abatement?

Our environmental abatement services include mold remediation, pathogen cleaning, and biohazard cleanup. We follow industry standards (IICRC) to contain the affected area, use HEPA vacuums and air scrubbers to remove spores, and apply antimicrobial treatments. For mold, we address moisture sources to prevent recurrence. We also handle lead, asbestos, and other contaminants with proper safety protocols and disposal.

I live in New Orleans and have sewage backup water damage. How do you handle this specific local issue?

Sewage backup is a common problem in New Orleans due to heavy rains and aging infrastructure. We treat it as a Category 3 biohazard. Our team wears full PPE, removes contaminated materials, and applies disinfectants. We extract standing water, dry the area with industrial equipment, and perform antimicrobial fogging to sanitize. We also coordinate with your insurance to cover cleanup and restoration, minimizing health risks and property damage.

Provided Services

  • Environmental abatement
  • Carpet cleaning
  • Damage restoration

Our Story

SERVPRO of Downtown New Orleans/Team MLR is a trusted cleanup and restoration provider serving the New Orleans area. We offer comprehensive residential and commercial services, specializing in storm, fire, and water damage restoration, mold remediation, pathogen and biohazard cleaning, and carpet cleaning. Available 24/7, our team manages everything from damage assessment to full reconstruction, ensuring minimal disruption to your life or business. We are part of a nationwide network of over 2,260 franchises, giving us the resources to handle both small residential jobs and large commercial projects. Locally, we understand the unique challenges New Orleans residents face, such as sewage backup water damage from heavy rains, freeze-thaw damage during winter, foundation seepage in low-lying areas, and HVAC condensate overflows common in our humid climate. Our trained professionals quickly assess the source, extract water, dry structures, and restore your property while assisting with insurance claims. We serve neighborhoods near the French Quarter, Central Business District, Garden District, and Lakeview, providing fast response and expert care to help you return to normal.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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