Carpet Cleaning & Water Damage Restoration | Petaluma | Wise Choice Restoration

For sewage backup events, our restoration process focuses on safety and thorough sanitation. We begin with emergency extraction of the contaminated water, followed by removal of affected flooring and baseboards. Then we clean and disinfect all impacted surfaces, treat for potential mold growth, and set up high-velocity air movers and dehumidifiers for structural drying. In Petaluma, where older plumbing in neighborhoods like the Historic West Side can contribute to backups, we also test for moisture levels in walls and subfloors to ensure the space is fully dry before any reconstruction begins.

Rug cleaning differs from wall-to-wall carpet cleaning because area rugs—especially wool or delicate weaves—often require gentle handling and controlled drying to prevent shrinkage or color bleeding. For a large wool rug, we typically use low-moisture cleaning methods and careful brushing to remove dirt without damaging fibers. If the rug can be moved, we may take it to our facility for deeper cleaning and a faster drying time. Wall-to-wall carpet cleaning, on the other hand, is done on-site using hot water extraction (steam cleaning) to flush out soil and allergens, followed by rapid drying with truck-mounted equipment. We can advise which approach suits your rug based on its material and construction.

We provide emergency water damage response for groundwater intrusion and other flooding. In most cases, we can be onsite within a few hours of your call. The first step is to assess the extent of water entry and extract standing water using pumps and wet vacuums. Because groundwater can carry silt and bacteria, we then clean and disinfect the affected area, remove wet carpet and padding if necessary, and begin structural drying with industrial equipment. For homes near the river or in low-lying areas around Petaluma, we also check for hidden moisture in wall cavities to prevent mold growth. We keep you informed at each stage and coordinate with your insurance adjuster if needed.