Water Damage Restoration & Mold Remediation in High Point, NC | Whitewater Restoration
805 S Elm St, High Point, NC 27260
Business Offerings
- Damage restoration
- Biohazard cleanup
- Mold remediation
- Environmental abatement
Question Answers
What does your mold remediation process involve for a home in High Point?
Our mold remediation starts with a thorough inspection using moisture meters and thermal imaging to locate the source. We then contain the affected area, remove moldy materials, and treat surfaces with antimicrobial agents. Finally, we dry the area completely and perform a clearance test to ensure the mold is gone. This is especially important after water damage, which is common in High Point’s freeze-thaw climate.
How do you handle biohazard cleanup in a residential setting?
Biohazard cleanup requires strict safety protocols. Our team wears full PPE, uses EPA-approved disinfectants, and follows OSHA guidelines to remove blood, bodily fluids, or other hazardous materials. We safely dispose of all waste and then decontaminate the entire area. We treat every job with discretion and respect, ensuring your home is safe and habitable again.
What should I do if I discover basement flooding after a heavy rain in High Point?
First, turn off the electricity to the affected area if it’s safe and avoid standing water. Then call us immediately. Basement flooding is common in High Point, especially near areas like Emerywood, due to poor drainage or freeze-thaw cracks. We’ll arrive quickly with industrial pumps and dryers to extract water and dry the structure, preventing mold and structural damage.
Company Profile
Whitewater Restoration is a locally owned, IICRC-certified damage restoration company serving High Point, NC, and the surrounding Triad area. We specialize in water damage restoration, mold remediation, biohazard cleanup, and environmental abatement. When a burst pipe, flood, or hidden moisture issue strikes, our certified team responds quickly with advanced technology to locate, remove, and restore your property. We guide every client through the recovery process step by step, ensuring you feel informed, protected, and supported from the first call to final cleanup. Licensed and rooted in the community, we understand the specific challenges High Point residents face, including freeze-thaw water damage, basement flooding, and garage water intrusion. For example, after a freeze-thaw cycle, we use thermal imaging and moisture meters to find hidden leaks in attics and crawlspaces, preventing mold growth. For basement flooding, common in older homes near the High Point University area, we provide rapid water extraction and structural drying. Garage water intrusion, often seen near the Oak Hollow Mall district, is addressed with sealant inspections and proper drainage solutions. We serve neighborhoods from Emerywood to the historic downtown district, and our team is always within a short drive to help you recover quickly and safely.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |





