Damage Restoration & Roofing in Knoxville | Western Alta Construction

The earliest signs often include pooling water around the base of the water heater, damp carpeting or flooring in adjacent rooms, and a sudden increase in your water bill. You might also hear a hissing or dripping sound from the tank. If the leak is slow, you may notice rust on the water heater tank itself or a musty smell developing in your utility room or garage. In neighborhoods like West Knoxville, where many homes have slab foundations, water can travel under flooring before you see it, so keep an eye out for warped hardwood or buckling tiles near the water heater.

Sewage backup is a serious health hazard, so we treat every job with extreme caution. We start by stopping the source of the backup, usually by clearing the main sewer line. Then we remove all contaminated water, materials, and belongings with proper safety gear. We thoroughly disinfect and dry the affected areas, using industrial-grade fans and dehumidifiers to prevent mold growth. For homes in historic districts like Fourth and Gill, we are careful to salvage original materials when possible, but safety comes first. We also test for bacteria and mold after the cleanup to ensure the space is fully safe before we finish.

Absolutely. Tropical storms often bring heavy rain and high winds to Knoxville, especially in low-lying areas near the Tennessee River and neighborhoods like South Knoxville. Our crew is experienced in handling the aftermath—from removing fallen trees and performing emergency tarping on roofs to extracting floodwater from basements and crawl spaces. We work fast to dry out your home, assess structural damage, and coordinate with your insurance company. Our goal is to prevent secondary damage from mold and rot, and to restore your home to its pre-storm condition as quickly as possible.