Water Damage Restoration & Floor Installation in Fairfax, VA | The Flood Masters
2824 Dorr Ave, Fairfax, VA 22032
What the Company Handles
- Floor installation
- Damage restoration
Frequently Asked Questions
How do you handle burst pipe water damage in a Fairfax home?
Burst pipes are a common winter issue in Fairfax, often caused by freezing temperatures. The Flood Masters responds 24/7 to extract standing water, dry the affected areas using industrial equipment, and assess for hidden moisture. They also coordinate with your insurance for direct billing, so you don’t have to worry about paperwork. Their team has handled many burst pipe jobs in neighborhoods like Mantua and near the Fairfax Circle, ensuring the structure is restored to pre-damage condition.
What does your floor installation service include?
We install carpet, hardwood, tile, and laminate flooring for both residential and commercial properties. Our team measures the space, prepares the subfloor, and handles the installation from start to finish. Because we started as a carpet cleaning company, we understand how flooring interacts with moisture and wear—especially important in a climate like Fairfax’s. We often work on homes near the City of Fairfax Historic District and offices along Route 50.
Do you offer mold mitigation for homes affected by foundation seepage?
Yes. Foundation seepage is a frequent problem in Fairfax due to heavy rain and high water tables. We first stop the water source, then remove affected materials, dry the area, and apply antimicrobial treatments. Our mold mitigation follows EPA guidelines, and we also provide waterproofing systems to prevent future seepage. We’ve helped homeowners in areas like the Fairfax Station and near Lake Accotink protect their basements and crawl spaces.
Company Background
The Flood Masters, a family-owned business in Fairfax, VA, has been restoring homes and businesses since its founding in 2009. What started as US Carpet Care in 1999 evolved into a full-service property damage restoration company after owner Gustavo, a James Madison University graduate and former Division I football player, applied his team-first mindset to the trade. Today, the company offers 24/7 emergency response for water, fire, and mold damage, as well as flooring installation. Gustavo’s philosophy—that discipline and preparation lead to success—drives every job. For Fairfax residents facing burst pipes, coastal flood damage, foundation seepage, or drain backups, The Flood Masters provides free assessments and direct insurance billing. They serve neighborhoods like Old Town Fairfax, the George Mason University area, and near the Fairfax County Government Center. Their team treats each restoration like a game-day play, ensuring realistic timelines and thorough results. Whether it’s extracting water from a basement off Main Street or installing hardwood floors in a home near Fair Oaks Mall, they combine local know-how with a commitment to getting the job done right.
Business Location & Hours
| Mon: | 6:00 AM - 6:00 AM (Next day) |
| Tue: | 6:00 AM - 6:00 AM (Next day) |
| Wed: | 6:00 AM - 6:00 AM (Next day) |
| Thu: | 6:00 AM - 6:00 AM (Next day) |
| Fri: | 6:00 AM - 6:00 AM (Next day) |
| Sat: | 6:00 AM - 6:00 AM (Next day) |
| Sun: | 6:00 AM - 6:00 AM (Next day) |























