Damage Restoration & Cleaning Services in Rochester, NY | SERVPRO of West Monroe County

1520 Emerson St, Rochester, NY 14606

(585) 723-1990

https://www.servpro.com/locations/ny/servpro-of-west-monroe-county?utm_medium=yext&utm_source=gmb

FAQs

What should I do if I have ice dam water damage in my Rochester home?

First, stay safe and avoid electrical hazards. Call SERVPRO of West Monroe County immediately at our 24-hour emergency line. We’ll arrive quickly to extract standing water, set up drying equipment, and assess for mold. Our team works with your insurance to document damages, so you can focus on recovery. We’ve handled many ice dam cases in Rochester winters—trust us to restore your home fast.

How does SERVPRO handle mold remediation in Rochester properties?

We follow a thorough process: first, we inspect and identify mold sources, then contain the area with negative air pressure and HEPA filtration to prevent spread. Using advanced equipment, we remove mold from surfaces and materials, followed by antimicrobial treatments. We also address moisture issues to prevent regrowth. Our certified technicians ensure your Rochester home is clean and safe.

Can SERVPRO clean carpets and upholstery in homes near the University of Rochester?

Absolutely. We provide professional carpet, rug, and upholstery cleaning across Rochester, including near the University of Rochester and Strong Memorial Hospital. We use truck-mounted hot water extraction to deep clean and remove allergens, dirt, and stains. Our non-toxic cleaning solutions are safe for families and pets. We’ll refresh your furniture and carpets, making your home healthier and more comfortable.

Company Background

SERVPRO of West Monroe County is the trusted local choice for damage restoration and cleaning in Rochester, NY, serving neighborhoods from Park Avenue to the East End and areas near the Genesee River. As a locally owned and operated franchise, we provide 24/7 emergency services for fire, water, and mold damage. Our trained and certified technicians use advanced equipment for water extraction, drying, and cleaning in both residential and commercial properties. We understand Rochester’s unique challenges, such as ice dam water damage from harsh winters, bathroom overflow issues, and plumbing slab leaks. Whether it’s a flooded basement after a Lake Ontario storm or mold growth from a hidden leak, we handle the full restoration process from assessment to reconstruction. Beyond emergencies, we offer carpet cleaning, air duct cleaning, upholstery cleaning, and biohazard cleanup, all backed by industry standards. Our team assists with insurance claims to make recovery smoother. Committed to the community, we participate in local initiatives, reinforcing our dedication to keeping Rochester safe and clean. For any restoration or cleaning need, SERVPRO of West Monroe County is your neighbor ready to help.

Services Offered

  • Upholstery cleaning
  • Rug cleaning
  • Carpet cleaning
  • Mold remediation
  • Air duct cleaning
  • Damage restoration

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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