Damage Restoration & Air Duct Cleaning | SERVPRO of Mount Prospect/North Des Plaines

First, try to stop the source of the leak if safe, then call SERVPRO of Mount Prospect/North Des Plaines immediately. Ceiling water stains can signal hidden moisture that may lead to mold. Our team responds 24/7 to assess the damage, extract water, and set up air movers and dehumidifiers to dry the area. We’ll also work with your landlord or insurance to handle repairs, preventing further structural issues or mold growth.

Our carpet cleaning uses hot water extraction—often called steam cleaning—to remove dirt, allergens, and stains embedded in carpet fibers. We pre-treat high-traffic areas, agitate the carpet, then rinse and extract with a truck-mounted system. This process dries quickly and is safe for most carpets. It’s a common service for local homeowners after a water event or as routine maintenance to extend carpet life.

Yes. Window leak water intrusion is a frequent issue during tropical storm flooding in our area. We assess the source, extract standing water, and dry affected walls, floors, and window frames. Our IICRC-certified technicians use moisture meters and thermal imaging to ensure no hidden dampness remains. This helps prevent mold and structural rot. We also assist with insurance documentation for storm-related claims.