Damage Restoration Honolulu | SERVPRO of East Honolulu – Mold & Water Repair

Honolulu, HI 96815

(808) 395-9545

https://www.servpro.com/locations/hi/servpro-of-east-honolulu?utm_medium=yext&utm_source=gmb

Service Capabilities

  • Damage restoration
  • Mold remediation
  • Biohazard cleanup

Business Background

SERVPRO of East Honolulu, owned by Lorenzo Usam, brings over 20 years of managerial experience to Hawaii’s damage restoration industry. Lorenzo began as a crew member and advanced through a credited Manager’s Development Program, shaping a work culture focused on fast, efficient, and customer-oriented service. As an individually owned franchise in Oahu, we handle emergencies both large and small with well-equipped technician teams and strict adherence to schedules. Our certifications—coupled with Lorenzo’s insight into mitigation and restorative measures—ensure that residential and commercial properties receive professional care. We specialize in fire, water, mold, and storm damage remediation, plus biohazard cleanup and commercial cleaning. Available 24/7, we arrive quickly to minimize damage and restoration costs, while also assisting clients with insurance claims to simplify the process. Located near Diamond Head and the Kahala neighborhoods, we serve Honolulu residents with the reliability of a local team backed by national training.

Frequently Asked Questions

How does SERVPRO of East Honolulu handle window leak water intrusion and roof leak damage common in Honolulu homes?

Honolulu’s rainy seasons often cause water intrusion through windows or roof leaks. Our team begins with a thorough moisture inspection to identify hidden damage, then uses advanced drying equipment to prevent mold growth. We extract standing water, dry affected areas, and repair compromised structures. Because we’re locally based near Diamond Head, we can respond quickly to Kahala or Kaimuki homes, reducing overall damage and restoration costs.

What is included in your biohazard cleanup service for residential or commercial properties?

We handle safe cleanup of bloodborne pathogens, bodily fluids, chemical spills, and other hazardous materials. Our technicians follow OSHA guidelines and use industrial-grade sanitizers to fully decontaminate the area. This service is especially valuable after accidents or trauma events, and we coordinate thoroughly with property owners to restore safety and peace of mind.

How do you assist homeowners with insurance claims after mold remediation or water damage?

We document every step of the process with photos, moisture readings, and detailed written reports. This helps adjusters understand the extent of the damage without the homeowner having to manage the paperwork alone. We also work directly with many local insurance companies in Honolulu to streamline approvals, making the claim process less stressful for our customers.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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