Damage Restoration & Carpet Cleaning in Chicago | SERVPRO Downtown

30 North Michigan Ave Ste 702, Chicago, IL 60602

(312) 682-0723

https://www.servpro.com/locations/il/servpro-of-downtown-chicago-team-nichols?utm_medium=yext&utm_source=gmb

Common Questions

How does SERVPRO of Downtown Chicago handle water damage from roof leaks or drain backups in high-rise apartments?

We understand that roof leaks and drain backups can cause significant stress for Chicago residents, especially in high-rises. Our team responds 24/7 from our warehouse just one mile from the Loop, arriving quickly to assess the damage, extract standing water, and dry affected areas. We work with building management and insurance adjusters to ensure a seamless process, minimizing disruption to your daily life. Our advanced equipment and trained technicians handle ceiling water stains and apartment water damage efficiently, restoring your space safely.

What does biohazard cleanup involve, and is it safe for my home or business?

Biohazard cleanup involves the safe removal and disposal of materials contaminated with blood, pathogens, or other hazardous substances. Our technicians follow strict federal and state guidelines, using personal protective equipment and specialized cleaning agents to ensure thorough decontamination. We handle these sensitive situations with discretion and care, making your property safe for occupancy again. This service is available for both residential and commercial properties in the Chicago area.

Can SERVPRO of Downtown Chicago help with mold remediation in my home?

Yes, we specialize in mold remediation for homes and businesses. Mold can develop after water damage, leaks, or high humidity, and we address it by containing the affected area, removing mold colonies, and treating surfaces to prevent regrowth. Our team also identifies and fixes the moisture source, such as a leaking pipe or poor ventilation. We work with your insurance claim to cover the process, ensuring your Chicago property is healthy and safe.

Main Services

  • Mold remediation
  • Air duct cleaning
  • Carpet cleaning
  • Damage restoration
  • Biohazard cleanup

Company Background

SERVPRO of Downtown Chicago / Team Nichols, owned and operated by Kata and Bobby Nichols, has been a trusted name in damage restoration since 1997. Starting as a water technician, Bobby Nichols, alongside Kata—a University of Illinois graduate and former veterinarian—built one of the largest SERVPRO franchise groups in the country. The company provides comprehensive restoration services including fire, water, and mold remediation, carpet cleaning, air duct cleaning, and biohazard cleanup. Serving residential and commercial clients, they work closely with property management companies, HOAs, and insurance professionals. Their main office on Michigan Avenue and a warehouse located one mile from the Chicago Loop ensure rapid 24/7 emergency response. With highly trained technicians and advanced equipment, they manage everything from damage assessment to full reconstruction, adhering to federal and state safety guidelines. For Chicago residents facing roof leaks, drain backups, ceiling water stains, or apartment water damage, the team offers prompt, reliable service to minimize property damage and restore normalcy. Their local expertise and commitment to quality make them a go-to choice for cleanup and restoration in the downtown area.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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