Damage Restoration & Carpet Cleaning in Wapakoneta, OH | ServiceMaster by Case
13494 Santa Fe Line Rd, Wapakoneta, OH 45895
Services Offered
- Mold remediation
- Carpet cleaning
- Damage restoration
- Environmental abatement
- Rug cleaning
- Upholstery cleaning
Frequently Asked Questions
What should I do immediately after a water damage event like basement flooding in Wapakoneta?
First, ensure safety by turning off electricity if water is near outlets. Call us at ServiceMaster by Case immediately—we're available 24/7. We'll dispatch a certified technician to extract standing water, assess damage, and begin drying. For basement flooding common in Wapakoneta due to heavy rains or river overflow, we use industrial pumps and dehumidifiers to prevent mold and structural issues. Avoid using household vacuums or fans, as they can spread contamination.
How does your carpet cleaning process differ from a standard rental machine?
We use hot water extraction (steam cleaning) with truck-mounted equipment that heats water to over 200°F, killing bacteria and removing deep-seated dirt. Rental machines often leave residue and don't extract as much moisture, leading to slower drying and potential mold growth. Our certified technicians also pre-treat stains and apply protectants if desired. For Wapakoneta homes, we can schedule carpet cleaning alongside other restoration services if needed.
Do you handle mold remediation for homes that have had previous water damage?
Yes, mold remediation is a core service. After water damage, mold can develop within 24-48 hours. We contain the area, use HEPA vacuums and air scrubbers, and apply antimicrobial treatments. Our team follows IICRC standards to ensure mold is safely removed. For Wapakoneta properties with basement moisture issues, we also address the source of moisture to prevent recurrence. We are licensed and insured for environmental abatement.
About the Company
ServiceMaster by Case has been serving Wapakoneta and surrounding areas since 1978, when Bob and Jane Case founded the company. Today, second-generation owner Brad Case and his sister Jennifer Fraley run the day-to-day operations. Brad joined the business in 1990 and has helped grow it into one of the top 200 ServiceMaster Clean franchises nationwide. The company specializes in fire and water damage restoration, mold remediation, environmental abatement, and carpet, rug, and upholstery cleaning. They are licensed, bonded, and follow industry-standard restoration protocols. For local residents, frequent issues like basement flooding from heavy rains, leaking skylights, foundation seepage, and river flood damage from the Auglaize River are handled with 24/7 emergency response. Their team is trained to quickly assess water damage, extract water, dry structures, and prevent mold growth. Located near the Armstrong Air & Space Museum and downtown Wapakoneta, ServiceMaster by Case provides prompt service to homes and businesses throughout the area. Whether it's a small carpet cleaning job or a major fire restoration, they bring decades of experience and a commitment to getting life back to normal.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |






