Charlotte Damage Restoration | Biohazard, Mold & Flood Cleanup | Regency DKI

Charlotte, NC 28269

(704) 376-6777

http://RegencyDKI.dkiservices.com

Core Services

  • Mold remediation
  • Biohazard cleanup
  • Damage restoration

Question Answers

How does Regency DKI handle water heater leaks in Charlotte homes?

Water heater leaks are a frequent cause of water damage in Charlotte homes, especially in older neighborhoods like Dilworth or Myers Park. We respond quickly to extract standing water, dry the affected area, and assess for mold growth. Our team can also coordinate with your insurance adjuster and provide full restoration, including replacing damaged drywall or flooring. We serve both residential and commercial properties across the Charlotte metro area.

What does biohazard cleanup involve, and when is it needed?

Biohazard cleanup covers situations like crime scene cleanup, unattended death, or sewage backups. Regency DKI's certified technicians use specialized equipment and EPA-approved disinfectants to safely remove biological contaminants, deodorize, and restore the area. We follow strict safety protocols to protect your family or employees, and we handle all proper disposal of hazardous materials.

Can you help with mold remediation after a basement flood near SouthPark?

Yes. Basement flooding in areas like SouthPark or Ballantyne often leads to mold growth within 24 to 48 hours. Our mold remediation process includes containment, air filtration, removal of moldy materials, and HEPA vacuuming. We also address the moisture source—whether it's a sump pump failure or heavy rain—to prevent future issues. We work with homeowners and property managers to restore healthy indoor air quality.

Business Background

Regency DKI has been serving Charlotte and communities across the United States since 1991, founded by Scott P. Stamper. With over 25 years of industry experience, Scott earned the Certified Restorer designation from the Restoration Industry Association (RIA) in 2005 and served as RIA President in 2014. Our Charlotte team specializes in biohazard cleanup, damage restoration, and mold remediation for both residential and commercial properties. We handle common local issues like water heater leaks, sump pump failures, basement flooding, and garage water intrusion with speed and expertise. Proudly serving neighborhoods near Uptown Charlotte, SouthPark, and the Ballantyne area, we provide full-service restoration including fire, water, wind, and mold damage. Our technicians are highly trained and certified, ensuring every phase of the restoration process is handled with expert knowledge and clear communication. Beyond restoration, Regency supports local charities including the Make-A-Wish Foundation and the Susan G. Komen Breast Cancer Foundation.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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