Water Damage Restoration & Carpet Cleaning in Knoxville, TN | Rainbow International
205 Sherlake Ln, Knoxville, TN 37922
Questions and Answers
How does Rainbow International of Knoxville handle ice dam water damage during Knoxville winters?
Ice dams form when snow melts on a roof and refreezes at the eaves, causing water to back up under shingles. Our IICRC-certified team, led by Master Water Restorer Josh Hawkins, uses advanced drying equipment and moisture detection to locate and extract trapped water. We also provide preventive advice, such as improving attic insulation and ventilation, to reduce future ice dam risks. This local expertise helps Knoxville homes recover quickly from winter-related water damage.
What makes your carpet cleaning service different from others in Knoxville?
Our carpet cleaning uses hot water extraction and eco-friendly cleaning agents to remove deep dirt, allergens, and stains. As part of Rainbow International, we follow IICRC standards for safe and effective cleaning. We also offer upholstery and rug cleaning, ensuring a thorough refresh for your entire home. Our technicians are trained to handle delicate fabrics and high-traffic areas common in Knoxville households.
Is your mold remediation service covered by insurance, and how do you ensure thorough removal?
Yes, we work directly with your insurance provider to simplify the claims process. Our mold remediation involves containment, HEPA vacuuming, and antimicrobial treatments to prevent regrowth. We also address the moisture source—whether from a burst pipe or attic condensation—to stop mold from returning. Josh Hawkins’ MWR certification ensures our team uses the latest techniques to restore your property safely.
Company Background
Josh Hawkins, Operations Manager at Rainbow International of Knoxville, holds the prestigious Master Water Restorer (MWR) certification from the IICRC, a distinction earned through rigorous continuing education and hands-on experience over six years. This certification ensures that homes and businesses in Knoxville receive the latest, least invasive restoration techniques, reducing claim severity and stress. Rainbow International, established in 1981, operates over 400 locations worldwide, offering carpet cleaning, damage restoration, air duct cleaning, mold remediation, and more. Locally, we address common Knoxville issues like attic condensation damage, drain backups, burst pipes from freezing temperatures, and ice dam water damage—common during harsh winters. Our team serves neighborhoods from West Hills to downtown Knoxville, including areas near the University of Tennessee campus and Market Square. We guide clients through every step with clear communication and reliable work, helping restore properties efficiently. Proud to be a Neighborly company, we provide professional restoration services that Knoxville residents can trust.
What the Company Handles
- Biohazard cleanup
- Mold remediation
- Rug cleaning
- Upholstery cleaning
- Air duct sanitization
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
























