PuroClean Jacksonville | Damage Restoration & Mold Remediation 24/7
435 Cassat Ave, Jacksonville, FL 32244
https://www.puroclean.com/jacksonville-fl-puroclean-emergency-services
Business Offerings
- Mold remediation
- Biohazard cleanup
- Damage restoration
Questions and Answers
What should I do if I notice a ceiling water stain leak in my Jacksonville home?
A ceiling water stain often indicates a slow leak from a roof or plumbing issue above. In Jacksonville's humid climate, even small leaks can quickly lead to mold growth. First, place a bucket under the stain and poke a small hole to let trapped water drain. Then call PuroClean immediately. We'll arrive within two hours, locate the source, extract any standing water, and thoroughly dry the area to prevent structural damage and mold. We'll also document the damage for your insurance claim.
How does PuroClean handle mold remediation for Jacksonville homes?
Mold remediation starts with a detailed inspection to identify the type and extent of the mold, especially in hidden areas like crawlspaces or behind walls. We contain the affected area with physical barriers and negative air pressure to prevent spores spreading. Then we remove moldy materials, clean and disinfect all surfaces, and dry the area completely. Finally, we apply antimicrobial treatments to inhibit regrowth. We coordinate with your insurance company to streamline the process.
Does your biohazard cleanup service handle trauma scenes and what safety measures do you follow?
Yes, we provide trauma scene and biohazard cleanup. This includes situations like unattended deaths, accidents, or crime scenes. Our team follows strict OSHA and CDC protocols, wearing full personal protective equipment and using hospital-grade disinfectants. We properly dispose of all biohazardous waste in accordance with Florida regulations. We treat each scene with respect and discretion, helping families begin the healing process safely.
Our Story
PuroClean Emergency Services of Jacksonville is a veteran-owned damage restoration company established in 2007 by Wayne Terry. What began as a small home office has grown into a 16,644 square foot facility off Interstate 10, now employing 19 team members. Wayne, a U.S. Navy veteran (1986–1994), prioritizes hiring veterans and personally supports each employee. His commitment stems from his own experience with a home water loss, where poor treatment by adjusters and contractors inspired him to offer a better path for stressed homeowners. Today, the company provides water damage restoration, fire and smoke restoration, mold remediation, and biohazard cleanup. Operating 24/7, they guarantee a two-hour or less response time. They use advanced technology for effective restoration and work directly with insurance providers to simplify claims. Whether serving residential or commercial clients across Jacksonville, the team lives by their tagline: Fast, Friendly, Honest, Reliable. PuroClean has earned Franchise of the Year (2011) and multiple customer service awards.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
























