New Way Carpet Cleaning & Restoration | Carpet & Damage Restoration in Vienna, WV
262 Williams Hwy, Vienna, WV 26105
Service Capabilities
- Re-grouting
- Carpet cleaning
- Grouting
- Damage restoration
Company Profile
New Way Carpet Cleaning & Restoration has been serving Vienna, WV, and the Mid-Ohio Valley since 1982. Founded by Bob Runion, the family-owned business was built on a simple promise: deliver extraordinary service without high-pressure sales tactics. We focus on understanding each client’s needs and consistently exceeding them. Our IICRC-certified team uses state-of-the-art equipment and safe, biodegradable cleaning agents to ensure your home is healthy for children and pets. From carpet and upholstery cleaning to tile, grout, and mold remediation, we don’t cut corners—we clean them. We also provide emergency water damage restoration, handling everything from bathroom overflows to slab leaks. Our goal is to build trust and turn every customer into a cheerleader for our work. We believe in improving your quality of life by making your home a cleaner, safer place to live.
Common Questions
How do you handle emergency water damage from a bathroom overflow in a Vienna home?
We understand that a bathroom overflow can happen at any time, especially in older Vienna homes. Our team provides 24/7 emergency response to quickly extract standing water and begin the drying process. We use industrial-grade dehumidifiers and air movers to prevent mold growth and structural damage. Our IICRC-certified technicians will also inspect for hidden moisture, ensuring your home is fully restored and safe for your family.
What makes your carpet cleaning safe for my kids and pets?
We use only biodegradable, non-toxic cleaning agents that are safe for children and pets. Our hot water extraction method removes dirt, allergens, and bacteria without leaving harsh chemical residues. We follow industry standards to ensure your carpets are thoroughly cleaned and quickly dried, so your family can enjoy a healthier home environment.
Can you re-grout my tile floors in Vienna, and how long does it take?
Yes, we offer both grouting and re-grouting services for tile floors. If your grout is cracked, stained, or missing, we can remove the old grout and apply fresh, durable grout that matches your tile. For a typical bathroom or kitchen floor in Vienna, the process usually takes a few hours, and the grout needs 24 hours to cure before you can walk on it. We’ll provide specific care instructions to keep your grout looking new.
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |
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