Emergency Damage Restoration in Port Chester, NY | New Crystal Restoration
109 S Regent St, Port Chester, NY 10573
Company Background
New Crystal Restoration, serving Port Chester and the surrounding Hudson Valley, is a family-owned business established in 1960. As a second-generation restoration company, we combine decades of experience with a commitment to green practices. Our inspiration comes from managing director Lisa's special-needs son, driving us to use eco-friendly cleaning products that meet hospital disinfection standards. We provide comprehensive damage restoration including fire, water, and mold remediation for both residential and commercial properties. Our team understands the stress of disasters and offers full support with insurance claims, providing necessary documentation. We serve Port Chester, including areas near Capitol Theatre and downtown, ensuring fast response for emergencies like basement flooding from sump pump failures or roof leaks. Our green approach ensures a safe environment for families, especially those with special needs.
Provided Services
- Biohazard cleanup
- Mold remediation
- Damage restoration
Questions and Answers
What does biohazard cleanup involve and when should I call for it?
Biohazard cleanup is required after incidents involving blood, bodily fluids, or other potentially infectious materials, such as unattended deaths, crime scenes, or hoarding situations. Our team uses hospital-grade disinfectants and follows strict protocols to safely remove and dispose of hazardous materials. We handle these sensitive situations with discretion and care, restoring your property to a safe condition.
My basement flooded due to sump pump failure in Port Chester. How quickly can you respond and what steps do you take?
We offer 24/7 emergency response, typically arriving within hours of your call. For sump pump failures, we first extract standing water using powerful pumps and vacuums. Then we dry the area with industrial dehumidifiers and air movers, treat for mold prevention, and sanitize with eco-friendly products. We also document everything for your insurance claim, including moisture readings and photos, to streamline the process.
How does your green approach to mold remediation benefit my family, especially if we have allergies or special needs?
Our green approach uses non-toxic, biodegradable cleaning agents that are safe for children, pets, and individuals with respiratory sensitivities or special needs. Unlike traditional harsh chemicals, our products effectively remove mold without lingering fumes or residues. We also employ HEPA filtration and containment measures to prevent cross-contamination, ensuring a healthier indoor environment after remediation.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
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