Carpet Cleaning & Damage Restoration Grand Rapids | Multi Serve
929 Alpine Commerce Park NW Ste 600, Grand Rapids, MI 49544
What the Company Handles
- Carpet cleaning
- Plumbing inspection
- Damage restoration
Business Overview
Since 1997, Multi Serve Restoration & Repair has provided residential and commercial contracting services for Grand Rapids and the Midwest. We started as a full-service restoration company and later expanded our Mechanical Division to include HVAC, electrical, plumbing, and boiler services—all performed by licensed professionals. Over the years, we have grown to seven fully staffed offices across Michigan, Illinois, Wisconsin, and Iowa, allowing us to respond quickly to water, fire, and storm damage emergencies. In Grand Rapids, local homeowners commonly face hardwood floor water damage from sump pump failures, plumbing slab leaks, and wet insulation damage. Our team knows the unique challenges of older homes near landmarks like Heritage Hill, Eastown, and the Medical Mile, and we work with insurance companies to streamline the restoration process. We also offer 24/7 emergency service and provide online access to project updates, so you always know where things stand. Whether it’s a burst pipe in a mid-century ranch near Breton Village or a sewage backup in a condo near Downtown Market, Multi Serve delivers honest, skilled service to get your property back to normal.
Common Questions
What does your carpet cleaning service include, and how often should I have it done in Grand Rapids?
Our carpet cleaning uses hot water extraction and professional-grade solutions to remove dirt, allergens, and stains. In Grand Rapids, where we experience wet springs and muddy winters, we recommend a deep clean every 6 to 12 months to extend carpet life and improve air quality. We can also treat high-traffic areas in homes near neighborhoods like Cascade or Ada more frequently upon request.
How do you handle hardwood floor water damage caused by sump pump failure in Grand Rapids?
Sump pump failures are a common issue during heavy rains in Grand Rapids. Our team first extracts standing water, then uses industrial dehumidifiers and air movers to dry hardwood floors from the subfloor up. If boards are warped or cupped, we can sand and refinish or replace affected sections. We also inspect the sump pump system and can refer you to a plumbing specialist to prevent future failures. This is a service we frequently provide for homes near Reeds Lake and in the East Hills area.
Do you offer plumbing inspections as part of your damage restoration services?
Yes, our Mechanical Division includes licensed plumbers who can perform thorough plumbing inspections. These are often needed after a slab leak or pipe burst to identify hidden damage. For example, if you have wet insulation or mold behind walls, we inspect the plumbing lines, check for leaks, and provide a detailed report. This service is especially helpful for older homes in Grand Rapids neighborhoods like Belknap Lookout and Fulton Heights.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |











