Damage Restoration Durham, NC | Kustom Disaster Restoration

2216 Page Rd Ste 104-A, Durham, NC 27703

(919) 797-0091

https://kustom.us

Company Overview

Kustom Disaster Restoration provides damage restoration services to homes and businesses in Durham, NC. Locals often face water damage from appliance leaks, leaking skylights, sewage backups, and wet insulation. Kustom Disaster Restoration responds quickly to assess and mitigate these issues, helping to prevent further structural damage and mold growth. Serving neighborhoods near Duke University, the American Tobacco Campus, and the Durham Bulls Athletic Park, the company is familiar with the area’s older homes and newer developments. They work to restore properties to a safe, dry condition, addressing both visible damage and hidden moisture in insulation and building materials. With a focus on practical solutions and clear communication, Kustom Disaster Restoration supports Durham residents in recovering from unexpected water damage events.

FAQs

What are common signs of water damage from a leaking skylight in a Durham home?

Common signs include water stains on the ceiling or walls near the skylight, peeling paint or wallpaper, damp insulation in the attic, and a musty odor. If you notice these after a rainstorm, it's important to have the skylight sealed and the affected insulation and drywall dried or replaced to prevent mold.

How do you handle sewage backup water damage, and is it different from clean water damage?

Yes, sewage backup is a Category 3 (black water) contamination, which requires specialized handling due to bacteria and pathogens. We remove all contaminated materials, including wet insulation and porous surfaces, then disinfect the area thoroughly. In Durham, it's critical to act fast to prevent health risks and structural issues.

What should I do if my washing machine leaks and soaks the insulation in the wall?

First, turn off the water supply and electricity to the affected area if safe. Then call a restoration professional to extract the water and dry the cavity. Wet insulation loses its R-value and can trap moisture, leading to mold. Kustom Disaster Restoration can remove the wet insulation, dry the framing, and install new insulation—restoring both energy efficiency and safety.

Services Offered

  • Damage restoration

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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