HCI Fire & Water Restoration | Damage Restoration & Carpet Cleaning in Rockingham, NC

First, ensure the area is safe and turn off electricity if water is near outlets. Then call HCI Fire & Water Restoration immediately. We assess the extent of water penetration, extract standing water, and use drying equipment to prevent warping and mold. For hardwood floors, we may need to remove and replace damaged boards or refinish the surface, depending on the severity. We work with your insurance to document the damage and coordinate repairs.

We start with a thorough inspection to find all mold growth, including hidden areas behind walls or under floors. Then we contain the affected area to prevent spores from spreading, use HEPA vacuums and air scrubbers, and remove contaminated materials like drywall or insulation. Finally, we treat surfaces with antimicrobial solutions and address the moisture source to prevent recurrence.

Yes, we provide carpet cleaning as part of our restoration services. After water damage, we extract moisture and dry carpets properly to prevent mold. For smoke damage, we use specialized cleaning agents and equipment to remove soot and odors. In some cases, we may recommend carpet replacement if the damage is too severe.