Damage Restoration & Mold Remediation in Rochester, NY | FWR Professionals
850 Saint Paul St Ste 13, Rochester, NY 14607
Service Capabilities
- Damage restoration
- Biohazard cleanup
- Mold remediation
Questions and Answers
How does FWR handle common water damage issues like HVAC condensate overflow or appliance leaks in Rochester homes?
In Rochester, homes often face water damage from HVAC condensate overflow, appliance leaks, and wet insulation. FWR responds 24/7 for emergency water extraction to remove standing water quickly. We then dry out affected areas, including wet insulation, using professional-grade equipment. Our team also documents the damage thoroughly to support your insurance claim, helping you get a fair settlement. We serve neighborhoods across the city, including areas near the Genesee River and Monroe County parks.
What does FWR’s mold remediation process involve for Rochester residents?
Our mold remediation starts with a thorough inspection to identify moisture sources, which are common in Rochester’s older homes. We contain the affected area, remove mold-infested materials, and clean surfaces with HEPA vacuums and antimicrobial treatments. We also address the underlying moisture issue to prevent regrowth. As a policyholder-focused company, we provide documentation for your insurance claim, ensuring you’re not left covering costs unfairly.
How does FWR’s background in insurance claims benefit homeowners during biohazard cleanup?
With nearly 30 years of claims handling experience, our team knows exactly what insurance companies need for biohazard cleanup claims. We handle the cleanup—whether from trauma, sewage, or chemical spills—safely and according to OSHA standards. We also prepare detailed documentation to support your claim, so you can focus on recovery. This expertise is especially valuable for Rochester residents who want a smooth claims process.
About the Company
FWR Professionals, based in Rochester, NY, is an independent damage restoration company founded by former insurance claims and restoration professionals. Led by General Manager Henry K., who brings nearly 30 years of experience as a Senior General Adjuster and Claims Manager with Allstate, State Farm, and specialty insurers, the team understands claim handling from the inside out. They serve policyholder interests exclusively, not insurance companies, and assist with claim documentation to ensure fast, equitable settlements. FWR provides 24/7 emergency services including water extraction, fire damage cleanup, mold remediation, and biohazard cleanup. They protect damaged and undamaged property from further loss while performing salvage, dry-out, and restoration. Henry lives in Rochester with his family, and the company is committed to delivering high-efficacy services that place clients in the best position for recovery.
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | 9:00 AM - 5:00 PM |
| Sun: | 9:00 AM - 5:00 PM |























