Damage Restoration Services in Matthews, NC | First Restoration America

We provide emergency water extraction within hours of your call. For storm flooding, our team uses submersible pumps and truck-mounted extraction units to remove standing water, followed by structural drying with industrial dehumidifiers and air movers. We also apply antimicrobial treatments to prevent mold growth, which is especially common after storms in Matthews. We monitor moisture levels daily until your property reaches normal dryness.

First, we conduct a visual inspection and use thermal imaging and moisture meters to locate hidden moisture. We then set up containment barriers to prevent spores from spreading, use HEPA vacuums and air scrubbers to clean the air, and remove affected materials like drywall or insulation. Finally, we treat surfaces with EPA-approved fungicides and apply sealants to prevent regrowth. We also address the source of moisture to prevent recurrence.

Yes, we work directly with insurance providers. Our team documents all damage with photos and reports, provides a detailed scope of work, and communicates with adjusters on your behalf. We also help secure your property with board-ups and temporary repairs to prevent further damage. Our goal is to make the claims process as seamless as possible so you can focus on recovery.