CTK Restoration: Damage Restoration & Mold Remediation in Queens, NY | 24/7 Service

Storm drain backups are a frequent problem in Queens after heavy rain or hurricanes. When this happens, contaminated water can flood basements and ground floors, posing health risks and structural damage. Our team responds 24/7 to extract standing water, disinfect affected areas, and dry the space completely using industrial-grade equipment. We also work with local authorities to ensure the source is addressed, and we provide mold prevention treatments since standing water from backups often leads to rapid mold growth.

Puff backs occur when an oil-fired heating system malfunctions, sending a cloud of fine, oily soot throughout the home. This soot is sticky, acidic, and can cause permanent staining to walls, furniture, and fabrics if not cleaned quickly. CTK Restoration uses specialized cleaning agents and techniques to remove soot and neutralize odors. We recommend calling as soon as you notice black dust or a strong oily smell after the furnace turns on, because delays can make restoration much more difficult.

Absolutely. Window leaks are a leading cause of moisture problems in Queens, especially in older buildings. Water seeping around frames can lead to hidden mold inside walls and under floors. Our process includes identifying the leak source, drying the area, and safely removing any mold growth. We test air quality to confirm the mold is gone, and we provide advice on preventing future leaks, such as caulking and maintaining window seals.