Expert Carpet Cleaning & Damage Restoration in Springdale, AR | Courtesy Care

Company Background

Founded in 1981 by Allen and Suzanne Birk in Bartlesville, Oklahoma, Courtesy Care has grown into a trusted family-owned cleaning and restoration company serving Springdale, Arkansas, and surrounding areas. Starting with janitorial services, the business expanded into carpet cleaning and water damage restoration in 1997 by investing in truck-mounted hot water extraction equipment. Two years later, air duct cleaning was added, adopting the powerful Biltwell system to deliver superior indoor air quality. By 2002, the company became IICRC certified and trained in mold remediation, offering comprehensive services that include carpet and upholstery cleaning, air duct cleaning, biohazard cleanup, water and fire damage restoration, and mold remediation. Today, led by Jason (who joined in 1997), the team provides 24/7 emergency response and works directly with insurance providers to streamline the restoration process. For Springdale residents facing common water damage issues like bathroom overflow, apartment water leaks, storm water intrusion, or HVAC condensate overflow, Courtesy Care responds quickly to extract water, dry structures, and prevent mold growth—using the same high standards that have guided the company for over four decades. Their location near the Shiloh Museum of Ozark History and the Springdale Aquatic Center makes them easily accessible for local homeowners and businesses alike.