Water Damage Restoration & Mold Remediation in Jacksonville, NC | Big Towel Water Mitigation
833 Jeffrey St, Jacksonville, NC 28540
Provided Services
- Biohazard cleanup
- Damage restoration
- Mold remediation
Frequently Asked Questions
What does your biohazard cleanup service include, and when should I call?
Our biohazard cleanup covers the safe removal and disinfection of materials contaminated by blood, bodily fluids, or other potentially infectious substances. You should call us immediately after a trauma, accident, or unattended death to ensure the area is properly sanitized and restored. We follow strict safety protocols to protect your family and property.
How do you handle hardwood floor water damage or monsoon flooding common in Jacksonville?
Jacksonville homeowners often face water damage from monsoon rains, window leaks, or tropical storms. We start with a thorough inspection to identify the source and extent of moisture damage. For hardwood floors, we use specialized drying mats and equipment to minimize warping. In cases of severe flooding, we extract standing water, dry the structure, and treat for mold—all while keeping you updated on progress.
Do you offer mold remediation after water damage, and how long does it take?
Yes, we provide full mold remediation as part of our damage restoration services. Once water is removed and the area is dried, we identify and remove mold growth using HEPA vacuums, antimicrobial treatments, and containment barriers. The timeline depends on the size of the affected area, but most residential jobs are completed within a few days. We’ll give you a clear estimate during the initial assessment.
About the Company
Big Towel Water Mitigation is a family-owned damage restoration company serving Jacksonville, NC, and surrounding areas. Available 24/7, we respond to water, flood, and storm damage emergencies with a structured, step-by-step approach. Our team prioritizes clear communication—when you call, a real person answers, and we walk you through every phase of the restoration process until your property is returned to its original condition. We also specialize in mold remediation and biohazard cleanup, handling each job with care, speed, and honesty. Whether you’re near the Camp Lejeune main gate or off Western Boulevard, we arrive right away to assess the damage, extract water, dry affected areas, and restore your home or business. Our goal is to make a stressful situation easier by keeping you informed and involved from start to finish.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | 12:00 AM - 12:00 AM (Next day) |
