Big Dog Restoration: Master Certified Water & Mold Damage in El Dorado Hills, CA
El Dorado Hills, CA 95762
What the Company Handles
- Mold remediation
- Carpet cleaning
- Biohazard cleanup
- Damage restoration
- Environmental testing
Questions and Answers
How does Big Dog Restoration handle water damage from roof leaks or HVAC overflow in El Dorado Hills homes?
For local issues like roof leak damage or HVAC condensate overflow, we start with a thorough inspection to identify the source and extent of moisture. We use advanced moisture meters and thermal imaging to detect hidden water, then deploy commercial-grade dehumidifiers and air movers for structural drying. As a General Building Contractor, we can also handle any necessary repairs or reconstruction, ensuring your home is restored to its pre-loss condition. We work directly with insurance companies to streamline the billing process.
What does mold remediation involve, and when should I call Big Dog Restoration?
Mold remediation involves containment, removal of affected materials, HEPA vacuuming, and air scrubbing to eliminate spores. You should call us if you see visible mold, smell a musty odor, or have experienced water damage that wasn't dried within 24-48 hours. Our IICRC Master Certified team follows industry standards to safely remediate mold and prevent recurrence, including addressing the moisture source.
Can Big Dog Restoration clean and seal natural stone, tile, and grout, and why is that important?
Yes, we specialize in cleaning and sealing natural stone, tile, and grout. Over time, grout can become porous and harbor dirt, bacteria, and mold. Sealing protects surfaces from stains and moisture damage, extending their life. We use professional-grade cleaners and sealers to restore the appearance and durability of your floors, countertops, and showers.
Company Background
Big Dog Restoration is a Master Certified restoration company based in El Dorado Hills, CA, led by James, a 37-year veteran of the cleaning industry. As a General Building Contractor and IICRC Master Certified Restorer, James holds two Master Certifications and serves on the Board of Directors for the Cleaning and Restoration Association. The company offers comprehensive services including water damage restoration, mold remediation, structural drying, carpet cleaning, biohazard cleanup, environmental testing, and specialized cleaning and sealing of natural stone, tile, and grout. With over 37 years of experience, Big Dog Restoration emphasizes education and advanced professional training to ensure constant improvement. The company’s name reflects a commitment to animal rescue, and it actively supports and fosters animals through direct financial contributions to related organizations. Big Dog Restoration is an original member of the Cleaning and Restoration Association (CRA) and International Cleaning and Restoration Association (ICRA).
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |












