Damage Restoration Charlotte | Allied Restoration Specialist

2748 Interstate St Ste A, Charlotte, NC 28208

(704) 377-1661

Property Service Solutions

  • Damage restoration
  • Mold remediation

Frequently Asked Questions

What should I do if my water heater leaks and causes flooding in my Charlotte home?

First, shut off the water supply to the heater and the home’s main water valve if possible. Then call Allied Restoration Specialist—we answer 24/7. Our certified technicians are often on-site within hours to extract water, dry affected areas, and prevent mold. Since Charlotte homes can have slab foundations or basements, we tailor our approach. We’ll also coordinate directly with your insurance company to streamline the claim process, just as we’ve done for thousands of local clients.

How does your mold remediation process work for residential properties?

We start with a thorough inspection and moisture assessment to find the source. Then we contain the affected area to prevent spores from spreading, use HEPA vacuums and air scrubbers, and apply antimicrobial treatments. Our team holds certifications specifically in mold remediation, and we follow IICRC standards. After treatment, we provide a clearance report. Since mold can recur in Charlotte’s humid climate, we also advise on long-term moisture control.

How quickly can you respond to a burst pipe or sump pump failure emergency in Charlotte?

Our response time is a core reason we were ranked in the top 100 restoration firms nationally. For a burst pipe or failed sump pump, we aim to have a crew on-site within two hours, often sooner in neighborhoods like Dilworth, Plaza Midwood, or near the I-77 corridor. We’re available 24/7/365, and we’ll immediately start water extraction, drying, and temporary repairs to minimize damage. We also handle the insurance paperwork so you can focus on getting back to normal.

Business Profile

As Marketing Director for Allied Restoration Specialist, I bring a Charlotte native’s perspective to every project. An Elon University alumnus, I’ve watched our family-run company grow over the past decade into a trusted resource for over 1,000 clients each year. We’re a Better Business Bureau member, and our team maintains the latest industry standards through ongoing education. Recently recognized in the top 100 of over 5,000 emergency restoration firms nationwide, we earned that spot based on our speed of response, clear communication with both clients and insurance companies, and around-the-clock availability—24 hours a day, 7 days a week, 365 days a year. Our certifications cover water damage repairs, applied structural drying, fire, smoke, and odor removal, sewage remediation, mold remediation, and decontamination. Licensed as a building contractor in both North and South Carolina, we handle residential and commercial properties alike. Whether you’re in a condo near Uptown or a home in SouthPark, we aim to restore not just your property but your peace of mind.

Business Location & Hours



Mon:12:00 AM - 11:30 PM
Tue:12:00 AM - 11:30 PM
Wed:12:00 AM - 11:30 PM
Thu:12:00 AM - 11:30 PM
Fri:12:00 AM - 11:30 PM
Sat:12:00 AM - 11:30 PM
Sun:12:00 AM - 11:30 PM


Scroll to Top
CALL US NOW