Rug Cleaning & Damage Restoration | Alexander's Artisan Rugs in Mill Valley
1 El Paseo Ln, Mill Valley, CA 94941
Question Answers
What should I do if a rug gets water damage from an appliance leak or monsoon rain?
Act quickly to prevent mold and wool shrinkage. Pick the rug up off a wet floor, blot excess moisture, and bring it to our downtown Mill Valley shop for professional drying and cleaning. We specialize in damage restoration for just this kind of situation, common after appliance failures and heavy storms. Our team assesses the backing, fibers, and dyes before proceeding, ensuring the rug is properly sanitized, deodorized, and restored to a safe, usable condition.
Can you remove pet stains or old coffee spills from a wool rug?
Yes. We handle carpet and upholstery stain removal using methods that are safe for natural fibers and antique dyes. For organic stains like urine, pet accidents, or coffee, we first neutralize the pH, then apply gentle extraction to lift the stain and odor. We also offer targeted odor removal for stubborn smells that set deep into the pile or padding. Visit our Mill Valley location for an evaluation.
Do you offer services for rugs damaged by freeze-thaw cycles in a Bay Area home?
Freeze-thaw cycles, common in Marin when pipes freeze or thaw and cause basement flooding, can leave rugs soaked, stained, or smelling musty. We evaluate the rug for structural damage, dry it in a controlled environment, and treat any residual moisture or microbial growth. Since we're located near the Mill Valley Community Center and a short walk from the Depot Bookstore & Cafe, it's easy to drop off your rug for prompt restoration.
Provided Services
- Carpet and upholstery odor removal
- Carpet and upholstery stain removal
- Damage restoration
Company Background
Founded in 1991 by a certified appraiser who grew up learning the family trade, Alexander's Artisan Rugs has deep roots in Mill Valley and the greater Marin community. What began as a showroom at the San Francisco Design Center expanded to Mill Valley in 1996, and the business relocated to its current downtown Mill Valley location in 2016. We specialize in the sale, appraisal, and restoration of antique, vintage, and modern rugs. Our services also extend to carpet and upholstery odor removal, stain removal, and damage restoration. With industry recognition including #1 Rug Retailer in the U.S., Mill Valley Business of the Year in 2000, and multiple Best of Marin awards, we bring decades of expertise to every project. Every rug tells a story, and through careful cleaning, repair, and restoration, we help preserve that history. Whether clients need help assessing water damage, removing stubborn stains, or simply understanding a rug's origin and design, we offer knowledgeable guidance rooted in both scholarly study and hands-on experience.
Business Location & Hours
| Mon: | Closed |
| Tue: | 11:30 AM - 6:30 PM |
| Wed: | 11:30 AM - 6:30 PM |
| Thu: | 11:30 AM - 6:30 PM |
| Fri: | 11:30 AM - 6:30 PM |
| Sat: | 11:30 AM - 6:30 PM |
| Sun: | Closed |













