Damage Restoration Florence KY | 1st Call Disaster Services

7960 Kentucky Dr Ste 8, Florence, KY 41042

(859) 646-2361

https://www.1stcalldisasterservices.com

Local Business Overview

Shane owns 1st Call Disaster Services, a licensed damage restoration company serving Florence, KY, and the Greater Cincinnati area. We understand that property damage is both physically destructive and emotionally unsettling. Our team of certified professionals is trained in the latest mitigation technologies and procedures to restore your home or business quickly and safely. We specialize in water damage restoration, fire damage repair, mold remediation, and biohazard cleanup. Our commitment is to help you regain your sense of security while rebuilding your surroundings, doing whatever it takes to get your life back in order. From basement flooding and drain backup damage to crawl space moisture issues common in our region, we respond 24/7 with compassion and expertise. Based in Florence, we are just minutes from the Florence Y'all Water Tower and the Florence Mall, serving neighborhoods like Union, Burlington, and Erlanger. We are licensed, insured, and dedicated to providing thorough, professional service during distressing situations.

What the Company Handles

  • Damage restoration
  • Mold remediation

Q&A

How does 1st Call Disaster Services handle basement flooding and drain backup damage common in Florence homes?

Basement flooding and drain backups are a frequent issue for homeowners in Florence, especially after heavy rains. We start with emergency water extraction to remove standing water quickly, then use industrial-grade drying equipment and moisture meters to address hidden dampness in walls and floors. We also sanitize affected areas to prevent mold growth and bacteria from sewage backups. Our team is trained to identify the source of the problem—whether it's a sump pump failure, clogged drain, or heavy runoff—and provide mitigation to prevent future issues. We serve neighborhoods near the Florence Y'all Water Tower and the Florence Mall, arriving promptly to minimize damage.

What does mold remediation involve for a home in Florence?

Mold remediation begins with a thorough inspection to locate all mold growth, which often hides in basements, crawl spaces, or behind walls after water damage. We contain the affected area to prevent spores from spreading, then use HEPA vacuuming, antimicrobial treatments, and air scrubbers to remove and kill the mold. For Florence homes, we pay special attention to crawl space moisture—a common local problem—by addressing humidity levels and sealing entry points. Our certified professionals follow industry standards to ensure your home is safe and mold-free, with post-remediation testing to verify success.

What types of property damage restoration does 1st Call Disaster Services handle in Florence?

We handle all property damage mitigation needs, including water damage from burst pipes or storms, fire and smoke damage, mold remediation, and biohazard cleanup. Our services cover residential and commercial properties throughout Florence and the Greater Cincinnati area. We use the latest drying, cleaning, and restoration techniques to salvage belongings and structural materials. Whether your home near the Florence Mall or a business along the I-75 corridor is affected, we provide 24/7 emergency response to stabilize the situation and start the restoration process immediately.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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